Our Care Approach

At the heart of what we do.

Jagdish Bhati founded Serene Suites on the belief that people suffering from dementia and Alzheimer’s deserve to feel safe, looked after, and understood – at all times.

 

Through highly tailored, compassion-led senior memory care, we’re able to continuously meet your loved one’s unique cognitive needs and create an environment in which they can live peacefully.

Call to speak with one of our staff, or schedule a tour at our memory care center.
HOW WE DO THIS

Tapping into the power of specialized care.

From the most seemingly minute decisions (like the color of our dining chairs), to big-picture decisions (like who crafts the personalized care plan for your loved one), all of our choices are designed to deliver comfort, contentment, and security to our residents.

All care partners at our senior living memory care center are trained by our in-house Dementia Expert, who covers dementia-specific behaviors ranging from sundowning, to wandering, to hoarding, and much more, so carers can lead with knowledge, empathy, and understanding.

All care partners at our senior living memory care center are trained by our in-house Dementia Expert, who covers dementia-specific behaviors ranging from sundowning, to wandering, to hoarding, and much more, so carers can lead with knowledge, empathy, and understanding.

All care partners at our senior living memory care center are trained by our in-house Dementia Expert, who covers dementia-specific behaviors ranging from sundowning, to wandering, to hoarding, and much more, so carers can lead with knowledge, empathy, and understanding.

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OUR TEAM

Passionate about making a difference.

By holding our staff and care partners to the highest professional and personal standards, we are able to do justice to the responsibility entrusted to us: giving each resident the best quality of life possible.

Lisa Cromer-Jones, LPN, Executive Director

Lisa has more than two decades of experience in healthcare and previously worked as Director of Assisted Living in a retirement community. Lisa’s heartfelt mission is a commitment to working with seniors who are newly diagnosed with dementia and Alzheimer’s.

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Memory Care is where my heart beats; it is a reciprocal relationship. In attempting to help them find joy and purpose, I find my joy and purpose. In attempting to help them become the very best versions of themselves, I become a better version of myself.

 

Lisa Cromer-Jones, LPN

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Melissa Sterling, Community Relations Director

Melissa Sterling is our Community Relations Director. She has always had a passion for helping people. She fell in love with seniors when she was in college while interning at an Assisted Living Community. After graduating from Ohio University, she started working for a community as an Activity Director. She loved her job so much that she stayed with that community for almost 18 years. In 2022, Melissa won the Ohio Assisted Living Association Award Honoring Excellence. Also, in 2022 she became a Certified Dementia Practitioner.
Melissa Sterling

Edward Gossman, Chef and Culinary Director

Edward Gossman is our Chef and Culinary Director here at Serene Suites. He has been with the community since late 2019, several months before Serene Suites opened to serve seniors from the Cincinnati area and beyond. Edward has been involved in the food services industry for over 30 years, having owned and operated his own restaurants, as well as providing food services for seniors over the last decade of his career. Ever since early childhood Ed has held a soft spot for seniors, so after moving on from the restaurant industry it was only a natural fit for him to transition into taking care of seniors as a full-time profession. When asked about his thoughts on creating great meals for our seniors he has this to say:

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I am honored and proud to be able to have a positive impact on the daily lives of our residents here at Serene Suites.  It is important to me to provide my best effort to serve our seniors with excellent and nutritious meals so as to help them have their best possible day…….every day

Edward Gossman
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Manish Srivastava, MD, Medical Director

Dr. Srivastava is a geriatrician with additional specialties in hospice and palliative medicine. After completing his degree at Medical College Baroda, he and over 20 years of experience. He received his degree from Medical College Baroda, completed his residency in the Cleveland Clinic Health System, and has been in practice for more than 20 years.

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The older a resident gets they’re much more fun to interact with. They have so many different stories and they talk about life experiences. That really enriches you, and it just gives you a very different feeling of completeness. It’s not just that you take care of them, it’s what they teach you while you are taking care of them, I think that’s a beautiful aspect of back and forth, which I enjoy most in geriatrics.

Babu Gupta, MD, Medical Director

​​Dr. Gupta is an adult and geriatric psychiatrist. He received his medical degree from Washington University School of Medicine in St. Louis, completed his residency at University of Pittsburgh Medical Center, and has been in practice for more than 20 years.

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I really enjoy geriatric psychiatry for a number of reasons. One is that I love to hear the history of people that have lived a full life and have a history to share. I find that very fascinating. I love hearing about what they worked out, problems they’ve had over their lives, successes they’ve had, their children or grandchildren—I find that very interesting and am kind of a student of history.

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OUR STORY

The Serene Suites Mission

Seeing your loved one rejuvenated. Seeing them content. Seeing them at peace.

 

These are the aspirations that led Jagdish Bhati to found this Cincinnati-based senior living memory care facility in 2017.

 

Having grown up in a multi-generational home in India, Jagdish saw the unique demands of dementia and how it could differ so vastly from other geriatric illnesses.

 

He realized it wasn’t possible to adequately (or safely) care for someone with dementia in a general way. This is a specialized illness that requires specialized care.

 

So Jagdish decided to create his own premier senior living memory care facility with one mission: to be a safe haven for those suffering from dementia. Serene Suites does this by offering deeply personalized, dynamic care plans that fit residents’ needs perfectly (and adjusted according to their condition), highly curated routines and activities, and compassionate care partners who understand the unique needs of people suffering from dementia.

TESTIMONIALS

Kind words from the families of our residents

Events

Upcoming monthly Events to remember